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Water and Business Don’t Mix | SERVPRO of Tri-County

5/15/2024 (Permalink)

concrete tile floor covered with water Don't let water damage harm your business. Call SERVPRO of Tri-County today!

You are putting your best foot forward and ready to face the day, only to be met by a musty odor as you walk through the doors of your office. Dealing with a leak and wet floors was certainly not on your to-do list.

Finding a leak in your business is something that everyone dreads, but discovering that there has been a full-on flood is a true nightmare scenario.

Whether the water comes from a natural source or is the product of failed plumbing, the faster you can take action, the better. When you know exactly how to respond, you can mitigate your losses and keep your business moving forward.

One Step at a Time

Water and business simply don’t mix, so even when a natural disaster strikes and you were prepared for flooding, things can still be pretty overwhelming once the event is said and done.

Take a moment to center yourself and catch your breath, then jump into action with a few simple steps. By kicking into high gear, you can prevent extreme damage and stop potential mold growth.

1. Stay safe. The No. 1 priority should always be keeping yourself and your staff safe. Find somewhere that is dry so that you can get a better grip on the situation, and call SERVPRO® immediately. We will get as much information as we can over the phone, while we also mobilize a team. While you wait for our professionals, take some photos to document damage.

2. Control the disaster. If the flooding originated from an interior source, it is crucial to gain some control. Try and identify the source so that you not only know what kind of water you are dealing with, but can also cut it off. If you can’t find the exact source, cut the water at the main valve.

3. Start the drying process. You want to stay out of floodwaters as much as you are able. Even when they start out clean, floodwaters can become contaminated or even a biohazard fairly quickly. You will also want to try to start drying things out. Open windows, run fans and move anything in the water’s path.

Work With the Pros

As soon as our team gets there, they will begin removing standing water from your business. A complete assessment will also be done in order to give you the best idea of how your restoration process is going to go. We will work directly with your insurance agency. Whatever we can do to make the process as simple as possible, we are going to do it.

Now that our professionals are handling your restoration, you can focus on how you are going to get business going again. If the flooding only affected a minor part of your building and it is safe to do so, our team will seal off the area they are working in so that you can open the rest of your building.

Throughout the drying process, we will involve you in every decision that has to be made about your property. It is always our goal to restore everything we can so that you can save your money on replacement items.

Water and business will never mix. We are here to quickly get things cleaned up after any disaster strikes so that you can get back to work fast.

Do you need repairs after a water disaster in your commercial building? Contact us to get dried out quickly.

Why a Local Partner Is Important | SERVPRO of Tri-County

5/15/2024 (Permalink)

group of 3 SERVPRO reps standing near a green semi truck at a work site No job is too big or too small for our team of industry leading experts at SERVPRO of Tri-County!

Disasters are one of those things that none of us want to think about. Considering what home might look like with damage is just too hard to imagine.

When a natural disaster is predicted, you can do a lot of prep work in order to mitigate some of your losses. Unfortunately, even the most prepared home could end up facing damage. A disaster striking inside your home could create even more chaos since they are almost always completely a surprise.

No matter where it comes from or when it strikes, when disaster hits we are all anxious to get our lives back to normal as fast as possible. That is why local companies are important.

<h3the-right-choice">Making the Right Choice

Getting through a disaster is a stressful situation, and finding your home damaged afterward can make you feel completely overwhelmed. You need to move fast and make some pretty big decisions, all while trying to handle your emotions. Having a professional team that can help you navigate your next steps is crucial.

Timing after a disaster is important, as damage can get worse over time. You need to choose the right restoration service fast. Look for a company that has an experienced staff that is certified. They should also be available around the clock—disasters don’t keep a schedule.

SERVPRO of Tri-County meets all of those requirements, but comes with the additional benefit of being locally owned and operated. That means when you work with us, you work with your neighbors.

Because we live in the community, we have experienced the same disasters you have and felt the same physical and emotional toll that disasters bring. We aren’t just trying to get a job done—we are trying to put our community back together.

<h3history-of-experience">A History of Experience

After a disaster strikes and leaves you facing a recovery process, a knowing and friendly face will be very comforting, but you also need to know that your life is going to be back to normal fast. SERVPRO® is backed by a national brand, which means we can always have the right amount of help when our community needs it.

SERVPRO was started in 1967 and has been growing in the restoration industry ever since. Around the nation, there are currently more than 2,000 locations, including this one right here in the north Georgia.

Working with SERVPRO means you are working with a team that has been highly trained in every aspect of disaster recovery. With training, experience and certifications, our team really is the only crew you will need.

Our team can handle every aspect of your restoration, from start to finish. If your roof needs to be tarped we will get it done, just like we can get rebuilding an entire section of your house done. We stay ahead of the latest techniques and technology, and we consistently update our equipment. Whatever is needed to tackle recovery fast we will do so that our community can be put back together quickly.

A history of experience and a team that loves this community makes SERVPRO the best choice for you any time a disaster strikes. Whatever you need, we’ve got it.

Want to learn more about everything we can do for you? Contact us to be prepared for anything.

Moisture and Your Home | SERVPRO of Tri-County

5/15/2024 (Permalink)

close up of condensation on window pane and ledge Water damage can happen anywhere in your home. Call SERVPRO of Tri-County to restore water damage on your property 24/7, 365.

How much water is running in your home right now? Do you have a load of laundry washing or perhaps the dishwasher going for what feels like the third time today? Having water when we need it can make life much easier, but it also leaves our home vulnerable to water damage.

While even a single leak can result in a pretty chaotic mess, there are a lot of things you can do to prevent a disaster. When you know where moisture most commonly affects your home you can keep things safe.

Under Your Sinks

The first place you should get used to checking for excess moisture in your home is under the sink. Both your kitchen and the bathrooms in your home are some of the top places that leaks start and go unnoticed. Sinks often have multiple water lines, and we tend to store plenty of items under them as well. This can make finding a small leak challenging.

Check under your sinks weekly. Run your hand along all the water lines, feeling for moisture, holes or other deterioration. Make sure all the connection points are tight on everything under your sink, and replace anything that is starting to wear out.

Beneath Appliances

Your appliances that use water are another common source of hidden leaks. When leaks start in an appliance, it is often under or behind it. Dishwashers, refrigerators and washing machines can all be hiding leaks that can do a lot of damage to your home.

Put pulling your appliances out on your calendar every few months. Give the wall and floor behind them a deep-cleaning when you do, and start looking for signs of an issue. Mold growth, water droplets or soft spots in the floor are indicators that your appliance has been leaking.

Behind Your Walls or Floors

One of the reasons you want to find and correct leaks quickly is because water, even just a little bit of it, can move really quickly. Water will find its way into any crack or crevice nearby, which could leave you with water damage behind your walls or under your floors.

If you find yourself constantly sniffing around to identify a musty odor, it’s time to start doing some digging and looking for possible water behind the walls. A new squeak in the floor can be another sign that something is going wrong, especially when it is near an appliance.

Around Your Windows and Doors

When the temperatures swing inside or outside of your home, it can leave your windows covered in condensation. Although this is pretty common, it still isn’t something you want to ignore. Condensation can stick around for a long time, threatening the structure of your home as it drips in between siding or into other cracks around your window.

Check your windows and doors regularly to ensure they are well-sealed. Run your hand along the frame to feel for moisture or weak spots in the seal. Fill in any gaps and update the caulking whenever things are looking questionable.

Don’t let any water damage you do find be a reason to panic. Just give SERVPRO® a call, and we will get your home taken care of fast. Whether you have standing water from a full flood or damage that has happened over time, we’ve got your needs covered.

Don’t ignore signs of water damage! Call SERVPRO for a quick restoration.

Disasters and Businesses: How to Recover | SERVPRO of Tri-County

5/15/2024 (Permalink)

business man in office talking to female SERVPRO rep SERVPRO of Tri-County is here for your business every step of the way, from ERPs to disaster recovery.

When a disaster strikes, your home, business and entire community could be left reeling in the wake. Taking stock of everything that has happened can make knowing how to take any steps forward challenging.

Putting your home back together after any kind of disaster will always be a top priority, but when you own a business, getting back to work is likely just as crucial. The good news? With a little bit of planning and a total restoration team like ours at SERVPRO of Tri-County right around the corner, you can get back to normal life quickly.

Prepare Ahead of Time

In order to recover quickly after a disaster, you need to have a plan created long before one can ever strike. With a well-rehearsed plan, you and your team can seamlessly flow through the steps to prepare ahead of a storm, flood or fire and be ready to jump right back into work afterward.

One of the most crucial parts of a solid emergency plan is communication. Preparing for disasters should be a regular part of your staff training so that it can be enacted with very little direction when something does happen.

Every few months, walk your building with your employees to point out exit routes, fire extinguishers and water shut-off valves. Give a quick rundown on how to use emergency supplies, and talk with your staff about the best way to secure your building when a storm is predicted.

Ensure your team knows the expectations for getting back to work once the threat of a disaster has passed. If you will be working remotely, check equipment and networks early to ensure everyone has what they need.

If your building is unusable and you intend to use an alternate location, make sure keys or security information are properly distributed ahead of time. Keep in touch with your team throughout the event, and plan on communicating instructions across multiple platforms.

Recover Quickly

When you have a plan and a team that understands how to get through a disaster, you can rest a little easier knowing that your business is already on the road to recovery. Contact our SERVPRO® office the moment it is safe to do so, and we will get restoration started quickly.

As the drying out, sanitizing and rebuilding of your physical location begins, you can start communicating with your customers. Be as transparent as possible, and share your story and potential reopening dates across multiple platforms in order to reach as many people as possible.

While you journey through recovery, do your best to keep an open mind. You will need to be flexible as things progress, and workflow may have to shift or decrease. Remember that this is only for a little while—things will be back to normal before you know it.

Make a plan, train your staff and rely on our restoration team in order to get through any disaster fast. With good communication and our crew hard at work, your business will be thriving in no time.

Has your business experienced a disaster, or do you want help building an emergency plan? Contact us to find everything you need.

Staying Fire-Safe in a Warm Home | SERVPRO of Tri-County

5/15/2024 (Permalink)

brick chimney with lit fire logs Fire safety is a top priority for us at SERVPRO of Tri-County this winter. Keep your home safe with these helpful tips!

Do you love or hate the time of year when winter has fully set in? No matter which camp you are in, you have to admit there is nothing quite like curling up under a warm blanket and watching a fire glow in your fireplace.

Fireplaces, warm socks and comfy sweatshirts might make this season a cozy one, but it also leaves your home at risk. House fires increase dramatically in the winter, and many of them are caused by the improper use of heating equipment. With a few safety steps, though, you can enjoy the cozy and stay safe in a warm house.

Addressing Your Fireplace

Having a fireplace in your home is a great way to create a beautiful ambiance. It is also a great secondary source of heat to keep things warm when the power goes out, but fireplaces can be dangerous when they aren’t used correctly.

If you burn wood, be sure to clean ash and other debris after every fire. Have your chimney inspected and cleaned by a certified professional every year to prevent buildup of creosote.

Don’t put anything flammable near your fireplace. If you have a mantle, avoid storing anything that dangles down or could burn easily. For a gas or electric fireplace, take a look at the connections every few months to make sure they are tight and don’t show any signs of aging.

Dust is highly flammable, so keep everything clean around your fireplace. You should have a smoke detector and a carbon monoxide detector in the room with your fireplace that has good batteries.

Space Heater Safety

With a mostly milder climate in our area, space heaters are a common choice for heating a single room without having to change the temperature on your thermostat. Space heaters are responsible for nearly 1,700 house fires every year, which means you need to use it safely the next time a cold morning rolls around.

Before you turn on your heater, make sure it is on a flat surface with nothing around it. Take a look at the cord and make sure it is free of any fraying, and always plug space heaters directly into the wall.

Teach your children and your animals to stay at least three feet away from your heater. The warmth may feel nice, but you still shouldn’t put the heater near the couch, bed or curtains. Don’t use an extension cord or power strip with space heaters, and always turn them off when you leave the room.

Suggested Safety Features for Your Space Heater

If you haven’t replaced your space heaters recently, consider an upgrade. There are a lot of options on the market today, but look for a few specific safety features to get the best possible units for your home.

Only buy from a certified, reputable company. Make sure the units you purchase have passed a number of tests before they are sold. Any space heater you use should automatically shut off when it is bumped or tipped. They should also have a thermostat that shuts them off after running for a certain length of time.

Cords on space heaters should be long enough to meet your needs while plugged directly into the wall, generally six feet is ideal.

Love or hate it, winter is here to stay. When you take care of your home, you can stay safe and warm without too much fear of a disaster. If something does happen, a single call to SERVPRO of Tri-County can get your home back to normal fast.

A quick fire damage restoration is just a phone call away. Call SERVPRO® for immediate assistance.

A Single Call to Handle Multiple Kinds of Damage | SERVPRO of Tri-County

5/15/2024 (Permalink)

heavy rain pouring down on an outdoor metal roof in a storm SERVPRO of Tri-County is Here to Help® when any disaster strikes!

Do you know that cliche “when it rains, it pours”? It seems like one piece of bad luck can often lead to another. This saying can seem especially true when you consider the damage left behind after a disaster strikes.

Whether Mother Nature brings a storm to town or an appliance in your home fails, one kind of damage almost always leads to another. That is why a team you can call once to handle all your damage, like ours at SERVPRO®, is crucial.

The Impact of Disasters

Disasters can take a huge toll when they strike. Whether it happened to your entire community or just your own home, a predicted storm can strike harder and faster than you thought possible and leave you feeling pretty overwhelmed. Even something manmade can be pretty devastating, especially since they can happen with no warning.

A rainstorm can sweep through your area and grow heavy enough to create flooding, which will later leave enough moisture to later lead to mold growth. High winds can take out the electricity long-term, blow around debris or damage your roof. Fires create smoke, soot, water damage, structural damage and odors that can be very difficult to get rid of.

The longer it takes to clean up one kind of damage, the faster others will appear. The emotional toll of disasters can also be great on top of everything else you are dealing with. That makes fast recovery crucial.

A Single Team, Total Restoration

Timing matters when it comes to disaster recovery. That is why our office is ready to take your call day or night, 365 days a year. When you call us, we start establishing a plan for your restoration while we deploy a team to head to your property.

Our experts come with plenty of training and certifications in a number of disaster scenarios. We are also locally owned and operated, which means our crew is your neighbors. We love this community as much as you do, and we have taken care of homes and offices throughout the area.

If you suffer roof damage during a storm, we will respond fast to get it tarped in order to keep out other elements while the rest of your restoration takes place. When flooding strikes, we immediately start removing water while working to save as much of your property as we can.

When things get bad enough and part of your home is no longer safe, we can tear it down and rebuild it. Our goal is to get things back to normal as fast as possible for you, and we will do whatever it takes to do it.

SERVPRO is a total restoration company, which means we walk with you on the road to recovery until everything is exactly as it should be again. If an odor is hanging out in your home after a mold outbreak or a fire, we will walk hard to make sure things even smell the way you expect them to.

A staff that is trained, educated and comes with industry-leading equipment, along with a heart for the community and availability at any time makes SERVPRO the only call you will have to make. We will hold an umbrella up when the rain starts pouring and help you get back to sunshine faster.

Have you experienced a disaster and need restorations? Make one call to our office to start recovery fast.

Spring Storms Are Coming | SERVPRO of Tri-County

5/15/2024 (Permalink)

heavy rain pounding down on a blacktop surface Let SERVPRO of Tri-County help you get from April showers to May flowers.

The spring season is finally returning, and while that means plenty of flowers and greener grass, it can also mean strong storms. Thunderstorms, flooding and even tornadoes are not unusual to see during this season.

As spring presses on toward summer and temperatures start becoming more consistently warm, storms can become more severe. That makes being prepared incredibly important.

The first step to being prepared is having reliable ways to receive weather alerts so that you can keep yourself and your family safe.

<h3power-of-the-internet">The Power of the Internet

Most of us stay connected through phones, tablets and countless other devices throughout the day, which makes this the perfect place to receive weather alerts. Wireless Emergency Alerts can come through automatically for a number of situations, but you can also choose from a number of apps.

When you choose apps to get notifications from, make sure you stick with an organization that is nationally recognized. Take a look at local offerings as well. Many news stations have apps that you can opt into notifications for weather and other events going on locally. Make sure to also sign up for alerts from the county for the most up-to-date information.

If a severe weather event is predicted to be heading our way, don’t wait for an alert. Keep an eye on forecasts and news reports so that you can stay informed not just about the weather, but about potential evacuation orders and shelter openings.

<h3electronic-options">Non-Electronic Options

As wonderful as staying connected via our devices can be, eventually their batteries will wear out. It is incredibly common for storms to take out power long-term, which makes it important to have another source you can receive weather alerts and updates from.

If you live close enough to hear city sirens, familiarize yourself and your family with what the alarms sound like and how to respond to them. These may not be reliable during a strong thunderstorm or other loud event, so you may want to consider investing in an NOAA radio.

These radios are portable and are powered with a hand-crank or solar power. They can stay on for a long time and can go wherever you go, which means you can stay continually updated even if you are sheltering or investigating your home for potential damage in between waves of storms.

Staying prepared and informed can save your life, but it may not stop damage to your home. If you discover damage, call us right away. We are available day or night to restore your home and get your life put back together fast.

Serious storms can cause serious property damage. Call SERVPRO® 24-hour emergency service for immediate restoration assistance.

What to Do When Sewage Leaks | SERVPRO of Tri-County

5/15/2024 (Permalink)

sewage water pooling on a kitchen floor after a leak SERVPRO of Tri-County is always ready to respond to your call when biohazard incidents strike.

Sewage leaks are not something many of us even want to talk about, and we certainly don’t want to ever deal with them in our home or office. While they may not cause the same amount of damage as some other disasters that can happen, sewage leaks can make a real, stinky mess.

While we may not want to think about possible sewage leaks, they are quite common and can happen anywhere. Understanding how to respond is crucial for getting things put back together quickly and safely.

What to Do First

A sewage backup is often caused by a clog or blockage. When it can’t run down a pipe well, wastewater finds its way up sink drains, tubs and showers. Sewage leaks can also occur when your water line or pipes are damaged.

However a leak starts, the most important thing to remember is to try not to touch the water. When a flood or leak enters a building, it is classified in three different ways—white water, gray water and black water. White water and gray water originate from a source that is considered clear of toxins, but black water comes from a toxic source. Sewage leaks are black water and can contain viruses, bacteria and microbes.

Stay out of the water, and go find your water shutoff valve to stop any further spreading of the leak. Open windows and turn fans on around the area in order to help eliminate fumes. Block the area off so that no one else can access the area, including pets and children.

Where SERVPRO® Comes In

At SERVPRO, our technicians are highly trained and certified to handle a multitude of biohazardous situations quickly and safely. From the moment you call us, night or day, your recovery process begins. We will gather information over the phone in order to put together a team and the appropriate equipment for your unique situation.

While you are waiting for our team to make it to your property, safely take some photos of the area. Even if these aren’t images you want to revisit, having documentation will help make insurance claims easier. These pictures can also help our crew better determine exactly what your restoration is going to entail.

When our team gets there, our professionals will start assessing the situation in order to identify the cause of the leak. Removing water and sewage will also be a top priority. Since we are dealing with a toxic leak, we will be in protective gear in order to handle everything as safely as possible. During this part of the process it is best if you can stay away to avoid the toxins.

As recovery continues, we will make sure that the source of the leak is fixed, any subsequent damages are repaired and the whole area is thoroughly deep-cleaned. Your space will be sanitized and odors will be addressed as well. When we are done, we will make sure there are no lingering odors and everything is the way you want it.

Stinky sewage in our space is not something anyone ever wants to imagine, but if you end up with a leak, call us. We will get everything safe and clean fast.

Sewage leaks should always be cleaned up by professionals. Call SERVPRO, and we will take care of you.

Protect Your Home From Flood Damage With the Basics | SERVPRO of Tri-County

5/15/2024 (Permalink)

rain water pooling on a hardwood floor after a storm with a man in work boots walking through it SERVPRO of Tri-County is ready to help in a moments notice after spring showers leak in to your home or business.

When you want to do something really well, you have to start with the basics. This is really evident when your kids bring home math homework. If they don’t know the basics, everyone will end up in tears.

Relying on the basics is also a good way to prepare your home for potential natural disasters. There isn’t a lot we can do to stop Mother Nature when she decides to show off her strengths, but if our homes are ready, we will weather any storm just a little easier.

Floods are one of the top ways that homes all around the nation are damaged, which means covering the basics of flood preparation is important for all of us.

Know Your Zone

There are a number of ways that floods can leave homes damaged, and many of them don’t come from nature. Something that happens inside your home can be pretty damaging, but manmade disasters are generally easier to get under control and clean up from afterward.

Weather-related water damage can be more challenging. In this part of Georgia, heavy rains that lead to flash flooding are common throughout the year. With Toccoa Falls so close to many of our communities, river flooding from Kelly Barnes lake can also be a major issue.

One of the most basic ways you can protect your property is getting to know the flood zones in the area. When you understand your specific risks, you can take the best steps possible to be prepared.

Take note of how your yard reacts during a heavy rain as well. If you are close to the river or in a low-lying part of our community, adding extra drainage could be a good way to keep water from seeping into your home.

Most of us are in areas surrounded with a lot of leaf-releasing trees, which makes gutter covers another good idea to keep water out of your house. Taking extra care of your roof, especially in the spring when storms and wind can get strong, can also help ensure everything stays dry.

Prepare to Prevent

Getting to know the area around your home and community is one of the best first basic steps you can take towards getting your home ready to weather a flood well. There are some other steps you can take as well in order to prevent flood damage in your home.

Starting in your yard, make sure there is slope away from your home in order to encourage rain to flow quickly away. If there is a spot in your yard that likes to stay wet after a rain, consider adding organic material or a garden in order to force water underground. Extending your gutter downspouts can also make a big difference in keeping things dry. Consider installing them underground for extra protection.

On the inside of your home, consider your doors and windows. Every fall and spring check their seals and update the caulking around them. Watch your basement for cracks and seals, and bring in a professional to reseal it every 10 years or sooner if there are signs of aging. If you don’t have a sump pump, this is an upgrade that can make a huge difference, especially if you live near the river.

When you think about preparing your home, focus on the basics. Add a few home maintenance to your regular to-do lists so that you can rest a little easier when heavy rains move in. Being prepared for flooding will be much easier than trying to teach your kids math.

Do you have water damage in your home? Contact us at SERVPRO® for fast recovery.

Insurance Claims Made Simple | SERVPRO of Tri-County

5/15/2024 (Permalink)

team of servpro workers unloading a branded work van and entering a business for a commercial job SERVPRO of Tri-County is Here to Help® with your business' disaster recovery!

A disaster striking your home or community can leave your head spinning. The swirl of thoughts running through your mind will likely be dominated by concern about how your friends and loved ones are doing, along with worry about whether your home has been damaged.

In the midst of those thoughts, you may not consider needing to file an insurance claim. Even though it may be far from your concerns, the sooner you can start the recovery process, the easier things will be.

That is where our team comes in. We are available around the clock to help you work through all the parts of your recovery you haven’t thought about yet. We will make managing everything simple.

Start Fast, Document Often

Timing matters in every kind of disaster that happens. The faster you can respond, the more you can mitigate your potential losses. Make sure you take steps to stay safe, though, when you do choose to respond. Stay out of floodwaters, avoid downed trees and power poles and keep back from hotspots from a fire.

Stay in a safe place until officials have given an all-clear. When you do head out to assess the situation, check on your friends and neighbors first. Clear the way for emergency vehicles as safely as you can, and address any needs you can.

Once you know that everything is OK as it can be, call us at SERVPRO®. We will start your recovery right away, taking as much information as we can over the phone as we put together a team to head to your property.

When you know that our team is headed in your direction, start taking photos of the damage. While it is ideal to leave repairs to the professionals, if you see something you can fix immediately in order to stop additional damages, go ahead and do so. Make sure you take notes about the before and after of what you did. When it comes to insurance claims, the more documentation you can provide, the better.

Leave It to Our Team

The first step our team will take once they get to your property is to start securing your home in order to avoid more damage from the elements. While we tackle a roof that needs to be tarped or windows that need to be bored, we will also start looking through what you have already documented in order to add to it. Our professionals are not just trained in disaster recovery, but we are also highly trained in insurance requirements and standards.

We will build an itemized list of all your losses while we work through your recovery. We will also add photos to what you have already taken. We come with certifications on insurance inspections expectations, and we make it our goal to restore rather than replace your property. Whatever we can do to make your claims process simple and keep your costs low, we will do it.

You can put your recovery into the hands of our team and trust that things will be handled well. From ensuring your insurance claims process is smooth to ensuring your recovery is quick, we’ve got you covered.

When a disaster strikes, call us to make your recovery process—insurance claims and all—simple.