SERVPRO assists Quality Foods in Commerce, GA after fire/water damage

6/6/2019 (Permalink)

SERVPRO crews rally to help Quality foods get back on track.

In 2017 during the early morning hours of a quiet Wednesday, Quality Foods grocery store in Commerce, Ga suffered a small fire in the back of the building. Caused by a faulty appliance, the fire was quickly snuffed out by the sprinkler system. Thankfully, no one was injured during this event.

The fire and smoke damage were fortunately minor and limited to a small area.  But the sprinkler system that put out the fire also discharged several thousand gallons of water into a larger portion of the store.

SERVPRO of Tri-County was called and responded at 4 AM with emergency crews. By sun up that morning, the standing water had been removed and drying equipment was being placed.

All of us rely on our local grocer to provide a consistent supply of food and other necessary sundries. Disruption to that supply can be a real challenge to any community. Quality Foods was committed to minimize interruptions to their customers and to quickly have normal operations restored.

A plan of emergency cleanup was developed with Quality Foods, the Insurance carrier ‘NationWide’ and SERVPRO.   The staff at Quality Foods, SERVPRO and various mechanical trades were able to complete that mission the same day.   The following morning, the store was able to resume service to its customers.

SERVPRO continued to assist with drying and odor control in a manner that allowed customers to continue to shop in safety and comfort. Quality Foods also coordinated with various tradesmen to make other needed repairs after hours to further minimize disruption to customers and employees.

Thanks to the alert onsite Quality Foods managers and SERVPROs quick response that night, the water damage was mitigated and limited. The Commerce community was indeed blessed to have only a single day’s interruption to this very vital source.